Custom Order F.A.Q.
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Absolutely! We love creating custom treats for birthdays, baby showers, bridal showers, weddings, corporate events, and other special celebrations. To get started, simply complete our Custom Order Request Form and tell us about your event, theme, colors, and dessert needs. We'll review your request and create a personalized quote just for you.
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Customers may order directly from one of our catering packages through our website. During checkout, you'll complete a brief Catering Information Form so we can gather all the details needed for your event.
Once submitted, a member of our team will review your order and contact you to confirm availability and finalize the details.
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No. While payment is collected at checkout, your order is not officially confirmed until you receive a confirmation email from Belle & Butter Baking Co. reserving your date and confirming your event details.
If we are unable to accommodate your requested date, a full refund will be issued within 5 business days. Please note that your financial institution may require additional processing time before funds appear in your account.
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The best way to check availability is to submit a Custom Order Request Form or place your catering order through our website. We review every request personally and will contact you within 48 hours regarding availability.
Because our desserts are handcrafted in small batches, availability can fill quickly during peak seasons and holidays.
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Yes! While our standard catering packages are designed for smaller gatherings, we are happy to discuss larger events and custom catering options.
Please submit a Custom Order Request Form and we'll create a custom proposal based on your guest count and dessert selections.
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No problem! We understand that every event is unique. Additional dozens of macarons, cookies, or cake pops can often be added to a catering package.
Let us know what you need, and we'll be happy to provide pricing and availability.
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In many cases, yes! We're happy to discuss customizations and additions to help create the perfect dessert experience for your event.
Additional charges may apply depending on the requested changes.
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Yes! Inspiration photos are incredibly helpful and give us a better understanding of your desired style and aesthetic.
However, we cannot guarantee an exact replica of another artist's work. Many inspiration photos are copyrighted designs or AI-generated images that may not be fully achievable with real baked goods and decorating techniques.
We will use your inspiration photos as a guide and create an original Belle & Butter Baking Co. design that captures the overall look, feel, and theme of your vision.
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Not necessarily. Every order is handcrafted and unique. While we make every effort to match your requested colors, theme, and overall aesthetic, slight variations in design, color, and artistic interpretation should be expected.
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Yes!
We offer complimentary delivery within Calhoun County for catering orders.
Delivery outside of Calhoun County may be available for an additional fee based on distance and location.
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Absolutely! We can deliver directly to your venue and coordinate with venue staff when needed.
Please include your venue name, address, and event time when submitting your order so we can plan accordingly.
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We recommend placing custom and catering orders as early as possible, especially for weddings, showers, holidays, and peak event seasons.
While we occasionally accommodate last-minute orders, availability cannot be guaranteed.
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Our catering menu currently includes:
French Macarons
Decorated Sugar Cookies
Cake Pops
Dessert Assortments
Seasonal Specialty Treats
Custom offerings may be available depending on your event needs.
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We do our best to accommodate certain dietary requests when possible. Please note any allergies or dietary restrictions on your order form, and we'll discuss available options with you.
Because our products are prepared in a home kitchen that handles common allergens, we cannot guarantee an allergen-free environment.
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We are based in Jacksonville, Alabama and proudly serve Calhoun County and surrounding areas. Delivery outside of Calhoun County may be available for an additional fee.